Free Shipping
At FlowLab Revive EMS, we offer FREE standard shipping on all orders.
Order Tracking
Yes! Once your order dispatches, you will receive a confirmation email containing your tracking number and a tracking link. Please allow up to 48 hours for tracking information to update after receiving your dispatch email.
Duties & Taxes
Orders shipped internationally may be subject to local import duties and taxes once they reach their destination country. These fees are determined by your local customs authority and are the responsibility of the customer. Please check with your local customs office for specific details.
Damaged, Lost, or Stolen Packages
We carefully inspect every item prior to shipping. However, FlowLab Revive EMS is not responsible for items lost, damaged, stolen, or delayed due to carrier handling, or for address errors entered during checkout.
If your package arrives damaged or goes missing in transit:
- Contact the shipping carrier directly to file a claim.
- Reach out to our support team at [email protected]—we’re happy to assist you with the process.
Have questions about your order? Contact us anytime at [email protected].